Support for Your Medical Billing Business Personal Attention

Support Services

ClaimTek's Medical Billing Training & Support team is available between 8:00 a.m. - 7:00 p.m. Pacific Standard Time (PST) Monday-Friday, as well as by e-mail during after hours and on weekends. In other words, we provide 24/7 support in one form or another.

ClaimTek's medical billing training and support staff fully know the ins and outs of our software and the insurance medical billing business. Our support staff is just a phone call away. You'll always speak with a real live person during the business hours cited above.

Furthermore, when you associate yourself with ClaimTek Systems, you receive the benefits of an entire "DATA RESEARCH and DEVELOPMENT" department along with software development and engineering capacities -- without the additional overhead and expense! This is particularly useful when you or your clients need additional customizing of the MedOffice software. Over time, we will develop new types of information access and management tools that will make your medical billing operation run even more efficiently. This will reflect in your ability to have all the BETTER, SMARTER, FASTER, more EFFICIENT methods that are essential to stay on the competitive edge. This is yet another significant reason to associate yourself with ClaimTek Systems.

Emergency Support Services

Having your own medical billing business can be very fruitful, but for someone who is the sole owner/operator of a business, it can be difficult to step away during the first years. There may be cases where you may not be able to attend to your business due to an emergency situation or illness. If for any reason you find your medical billing business unattended, we are here with ESS: Emergency Support Services. ClaimTek's medical billing training and support team will be there to help!

When you join ClaimTek Systems, you become part of our family. We have designed a special Emergency Support Service (ESS) to help our Billing Centers in such situations. ClaimTek will handle your medical billing operation while you are gone. You may need this service if you cannot attend to your business for an emergency need. This service is available only for accounts using the MedOffice and MedOffice Remote software.

Newsletter

One-year subscription. Stay informed with medical claims updates and the latest developments in the healthcare profession.

Certification

Upon completion of your medical billing training, you will be certified as a Medical Billing Consultant. You will receive your Certificate of Achievement together with your Billing Consultant Code of Ethics.